Refund Policy

A 50% non-refundable deposit is required to reserve your order; the remainder is due at least two weeks prior to your event.  Cake orders placed with less than two weeks notice require payment in full by credit card at the time of ordering. 

All 50% deposits are non-refundable.  If you cancel your order, the balance may be used as a credit for future orders provided Bradford Bakery is notified at least 10 business days prior to the event. There is no payment refund on orders canceled within 10 business days of the event.  In the event of a family emergency, Bradford Bakery will do their best to work with you to reschedule.  Please note that any duplication of work already performed will require additional payment.   Cancellations are assessed on a case by case basis.